FAQ

Frequently asked questions about Sustainability

Absolutely, safety is our number one priority. We operate in full compliance with Italian regulations for tourism and recreational activities at sea.

✅ Our certifications and security measures:

 
 

Aspect

Detail

Liability insuranceProfessional liability cover
Certified guidesAll guides are trained and qualified
First AidGuides have basic training and emergency kit
Means of supportAlways present and reachable in case of need
Group limitation  Maximum 8-10 people per guide to ensure control and safety

📋 Safety protocols:

  • Mandatory briefing before each departure

  • Lifejacket for all (compulsory)

  • VHF radio for emergency communications

  • Constant monitoring of weather and sea conditions

Our guides are not just escorts, but maritime professionals with specific expertise.

Training of guides:

  • First aid certification and BLSD (cardio-pulmonary resuscitation)

  • In-depth knowledge of the territory of Golfo Aranci, Capo Figari and Figarolo Island

  • Specific training on responsible dolphin watching

  • Language skills (Italian and English fluent)

🌊 Marine skills:

  • Perfect knowledge of local currents and winds

  • Ability to read weather conditions

  • Recovery techniques in water

  • Management of groups and emergency situations


There is no doubt about security: if the conditions are not optimal, the excursion does not start. Or at least, not as planned!

☀️ Our weather policy:

 
 

Condition

What happens

Calm sea, good weatherRegular excursion
Moderate windEvaluation: we start but with a protected route
Rough sea / strong windExcursion cancelled or moved
Storm/weather warning      Excursion cancelled or moved

📞 How we handle cancellations:

  • We warn you at least 2 hours before (often the day before)

  • We propose alternatives:

    • Rebook on another date

    • Full reimbursement (if the conditions don't recover)

    • We propose another similar activity to be done on the same day at the same time
  • No penalty for you, of course!

 

This is the most exciting part of the hike, but it must be done with the utmost respect for animals. The dolphins of Golfo Aranci are free and wild, and we want them to stay that way.

Our code of conduct (official rules):

 
 

Rule

Why

Keeping a safe distance (minimum 50-100 metres)    Not to stress them
Don't chase themThey must feel free to leave
Do not touch themThey are wild animals, not toys
Do not make sudden noisesWe respect their environment
Do not feed themThey must maintain natural habits
Do not come between mother and puppyGolden rule of respect

✨ How we do it:

  • We remain a passive observation

  • Let the dolphins come closer if they want to

  • We explain their behaviour to the participants

Photos: Dolphins are curious! They often approach on their own, and there you can take the most beautiful photos, always without disturbing them.

Zero or almost zero impact! Kayaks and SUPs are among the most environmentally friendly means of exploring the sea.

🌱 Why we are sustainable:

Aspect

Our Commitment

EmissionsZero! Human-powered, no engines
NoiseAbsolute silence, we do not disturb wildlife and other bathers
WasteWe take away everything we bring (and sometimes even what we find!).
Sun creamWe recommend eco-friendly creams (coral- and plankton-friendly)
Small groups    Less impact, more respect

🧹 Beach clean-up: We organise voluntary beach cleaning initiatives. Ask us if you want to participate!

📚 Environmental education: During guided tours we tell people about the marine ecosystem and the importance of preserving it. Our guests become ambassadors of the sea!

Jellyfish in the Mediterranean are there, but in Golfo Aranci they are rare and generally not dangerous.

💙 Animals you might come across:

 
 

Animals

Danger

What to do

Common jellyfish (barrel jellyfish)   ⚠️ Slight skin irritation    Rinse with salt water, not fresh water
Small jellyfish (mauve stinger)🔴 More stingingAvoid contact, warn the guide
Sea urchins⚠️ On the seafloorBe careful where you put your feet (shoes!)
Dolphins✅ NoneEnjoy the show!
Groupers, breams, seabreams✅ NoneFantastic snorkelling

🩹 In the event of contact with a jellyfish:

  1. Rinse with salt water (never Freshwater, makes the situation worse)

  2. Rub with wet sand if any tentacles or stinging cells remain attached.

  3. Apply cooling compress if necessary

  4. The guide has a first aid kit

👟 The best defence: The rock shoes protect against sea urchins and make it easier to walk on the rocks. Always wear them!

Here is our guidlines of the responsible kayaker that we share with all guests:

Respect the sea:

1. Do not leave waste (not even a candy wrapper)
2. Do not collect shells, starfish, coral (leave them where they are)
3. Do not step on posidonia (it is a protected plant, fundamental to the ecosystem)

Respect the animals:

4. Watch the dolphins from afar (if they want, they will approach them)
5. Do not chase fish or birds (we are guests in their habitat)
6. Do not feed any animals (not even fish)

Respect others:

7. Do not pass too close to bathers (keep your distance)
8. Do not make noise (silence is the luxury of kayakers)
9. Say hello, you're on holiday! (a smile costs nothing)

🤝 Respect yourself:

10. Do not exagerate it: if you are tired, come back. The sea does not run away!